AppBuilder

DKV Mobility Powers Secure, Real-Time Commerce with Adobe App Builder

Comwrap Reply implemented six custom Adobe App Builder microservices for DKV Mobility, integrating product eligibility checks, real-time data validation, and SAP order exports—delivering faster, safer, and smarter B2B commerce across Europe.

The Challenge

DKV needed to integrate complex product rules, real-time customer and payment validation, and SAP order processing into Adobe Commerce—without slowing the store, risking downtime, or customizing the core platform.

The Scenario

Operating in over 50 countries, DKV Mobility’s online shop serves diverse B2B customers with strict eligibility, compliance, and data accuracy requirements. Orders must meet regional rules, pass instant fraud checks, and integrate seamlessly into SAP for fulfillment. Existing manual processes and direct synchronous integrations created delays, increased operational risk, and threatened performance at scale. DKV sought a secure, event-driven architecture to automate these steps without impacting the customer experience.

The Solution

Event-Driven Commerce with Secure, Scalable Microservices

Comwrap Reply built a suite of six serverless services on Adobe App Builder, running independently from Adobe Commerce to avoid any performance or upgrade risks. Each microservice addresses a specific integration challenge:

The services communicate via Adobe I/O Events and API Mesh, delivering near real-time responses, guaranteed data integrity, and resilience—isolating failures so the storefront remains available even if a third-party service is down.

How we did it

Serverless Architecture for High-Performance B2B Commerce

We integrated DKV’s business logic into Adobe App Builder functions written in Node.js/TypeScript, triggered by Adobe I/O Events from Adobe Commerce. API Mesh merged internal product availability data into Commerce catalog queries, ensuring the frontend received a single, enriched response.

Keycloak handled OAuth2 authentication for secure calls to internal APIs, while caching in Adobe’s cloud reduced redundant requests. D&B and SurePay were integrated via secure REST calls, with responses validated and transformed before updating Commerce or alerting customers in real time.

The SAP integration was decoupled through event-driven order exports, ensuring asynchronous, retry-capable delivery without blocking the checkout flow. All components were deployed and tested in isolation, allowing zero-downtime release to production.

The Results

The platform now automatically validates product eligibility, company credentials, and bank details in real time—eliminating manual checks and reducing failed transactions. Customers enjoy faster, frictionless checkout with instant feedback, while SAP receives verified orders without delay.

Fraud risks have dropped thanks to D&B and SurePay checks, and operational efficiency has improved as back-office teams no longer manage repetitive validations. Performance remains high due to caching and asynchronous processing, and the modular App Builder architecture positions DKV to quickly add new integrations across its European markets.

About the Client

DKV Mobility is a leading European B2B mobility service provider, offering fuel, toll, charging, and fleet management solutions in over 50 countries. Serving more than 259,000 active customers, DKV combines decades of industry expertise with a strong focus on digital innovation, helping fleets operate more efficiently and sustainably.

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