Events

Making Structured Content Flow at Scale

DITA Content Supply Chain Roundtable 17 March 2026 | Munich

Real-world CCMS insights from industry leaders — hosted by Adobe & Comwrap Reply, March 17, 2026 in Munich

For leaders responsible for documentation, product experience, and digital platforms.

You will learn how to:

  • Scale DITA XML–based documentation across products, markets, and channels
  • Replace fragmented CCMS setups with a governed, Adobe-native architecture
  • Connect technical content with digital experience platforms (AEM, Edge Delivery)
  • Reduce content lifecycle cost while improving consistency, compliance, and reuse
  • Move from documentation silos to an operational Content Supply Chain

We’ll discuss real world usecases on:

  • DITA-based authoring, reuse, and versioning at enterprise scale
  • Governance, review workflows, and regulatory readiness
  • Omnichannel delivery: web, in-product help, service portals, print, and PDF
  • Integration patterns with Adobe Experience Manager and downstream systems

Who Should Attend

  • Product, Service, and Customer Experience leaders in engineering-driven enterprises
  • Heads of Documentation & Technical Communication
  • Digital Platform & Experience Owners
  • CIO / CTO organizations with DITA or CCMS responsibility

Speakers

Stefan Gentz

Principal Worldwide Evangelist, Technical Communication at Adobe

Inspiration on the creation of compelling technical communication content

Martin Tunys

Adobe Platform & Delivery Lead, Skoda Automotive

Client-side perspective from a global automotive rollout

Hanna Heinonen

Digital Content Lead at Kone and Service Product Owner for Technical Content Strategy and Technology

Information architecture, user-centered, task-based documentation and dynamic content delivery

Roundtable Details

A customer roundtable hosted by Adobe and Comwrap Reply

Structured content is the backbone of modern product communication.
Yet many organizations still struggle to turn DITA-based documentation into scalable, governed, and truly omnichannel experiences.

This executive roundtable brings together practitioners from real enterprise programs to discuss how Adobe Guides enables end-to-end technical content operations — from authoring and governance to delivery across web, in-product, service, and print.

Date:
Tuesday, March 17, 2026

Roundtable:
12:00 PM - 4:00 PM CET at the Reply Solar ( Directions )

Dinner:
4:00 PM - 10:00 PM CET at the Paulaner Nockherberg Starkbierfest ( Directions )

Expect no slideware theory. Only lessons learned from live programs.

Agenda at a Glance

12:00 – 12:30: Welcome reception & arrival

12:30 – 14:00: Session Block I Customer experience & Adobe perspective

14:00 – 14:30: Coffee break

14:30 – 16:00: Session Block II Implementation insights, architecture patterns, open discussion

From 16:00: Evening Event: Starkbierfest at Paulaner Nockherberg Authentic Bavarian culture, reserved tables, informal networking

Seats are limited.

This is an invitation-only roundtable to ensure depth of discussion and peer exchange.

Request your invitation